EASY RETURN

Returns have a charge of €5 which will be deducted from your refund. You can return your order within 28 days of the delivery date.

Prepare the return by storing the items in their original packaging by placing it in an appropriate package.

Cut out and fill out the return form you received with your order and place it in the package.

Cut out the return address coupon found on the return form and paste it on the package. The shipping of your return is prepaid so you will not have to make any payment.

Book a Bartolini courier pickup by calling your nearest branch or directly from www.brt.it

Choose for the charges to be paid by the recipient or report this customer code: 1391897.

Send to: Hobb's S.r.l. - Via Francesco Baracca n° 10, 35019 Onara di Tombolo (PD).

You're done! We will process the refund by withholding the 5€ cost once we receive the return. The processing time is 5 business days.

All items must be returned in the condition in which they were received: unused, worn, washed, with tags, warranty seal and original packaging still intact. Once the warranty seal has been removed or cut, the product can no longer be returned even if it meets all other characteristics listed above.

The refund does not include the cost of shipping the order.

You can return your order within 28 days from the date of delivery. The return has a cost of €10.00. 

Prepare the return by storing the items in their original packaging by placing it in an appropriate package.

Cut out and fill out the return form you received with your order and place it in the package.

Contact our customer service department requesting a return label. Print and paste the label on the package. The label is prepaid, so you will not have to pay any amount to the courier.

Follow the instructions provided by our customer service department to ship your return. Please note that return shipping can take up to 2 weeks to arrive at our location in Italy.

You're done! We will process the refund once we receive the return by withholding 10€. The processing time is 5 business days.

All items must be returned in the condition in which they were received: unused, worn, washed, with tags, warranty seal and original packaging still intact. Once the warranty seal has been removed or cut, the product can no longer be returned even if it meets all other characteristics listed above.

The refund does not include the cost of shipping the order.

If you reside outside the European Union, you can return goods within 28 days of receipt. The return has a cost that may vary depending on the country of shipment and that you find summarized in the table below. To make a non-European return please contact us by email at customer@h-brands.com indicating your order number in the subject line of the email.

All items must be returned in the condition in which they were received: unused, worn, washed, with tags, warranty seal and original packaging still intact. Once the warranty seal has been removed or cut, the product can no longer be returned even if it meets all other characteristics listed above.

H-brands.com will not be responsible for customs fees or taxes for extra EU shipments. For all these countries, taxes or customs fees are the responsibility of the customer.

For more information, you can contact customer service at customer@ h-brands.com