EASY RETURN

Dear customer,

Thank you for contacting us.

• It must not have been used
• It must not have suffered any kind of damage
• It must have the company tag attached and be equipped with its original packaging
• Must have the warranty seal attached

In case these are not met your return may be rejected.

Below is the procedure for making a return of your order:

Prepare the return by storing the items in their original packaging by placing it in an appropriate package.

Adhere the label you received outside the package and take it to the nearest Poste Italiane point.

We will process the refund or ship the goods exchange once the return is received and checked. The processing time is 5/7 business days.

Procedure completed! The return shipment is prepaid so no payment will need to be made at the time of pickup.

Choose for the charges to be paid by the recipient or report this customer code: 1391897.

Send to: Hobb's S.r.l. - Via Francesco Baracca n° 10, 35019 Onara di Tombolo (PD).

Returns have a cost of €5 which will be deducted from the refund along with outbound shipping costs, if any.

For any other information please do not hesitate to contact us, we remain at your complete disposal.

The return label will be created within 72 hours after the return request.

Best regards

Dear customer,

Thank you for contacting us.

Your satisfaction is very important to us. If you have received a product and are not satisfied with it, you may return it within 14 days from the date of delivery.

It is possible to return the order, or part of it, at a cost of €10.00.

The cost of the return and outward shipping costs will be deducted from the refund.

Each product must be returned properly packaged in its original packaging, in perfect resale condition (not ruined, damaged, dirty or washed) and with the original labels and safe tag.

If these conditions are not met, your return may be refused.

The DHL return label is attached.

The package must be delivered to a DHL-affiliated collection point. Visit the following website to find the nearest collection point: link

Refund will be made within 5 business days after delivery of the return. Refund times may vary depending on the method of payment.

The return label will be created within 72 hours after the return request.

If you have any other questions, please feel free to contact us.

If you reside outside the European Union, you can return goods within 28 days of receipt. The return has a cost that may vary depending on the country of shipment and that you find summarized in the table below. To make a non-European return please contact us by email at customer@h-brands.com indicating your order number in the subject line of the email.

All items must be returned in the condition in which they were received: unused, worn, washed, with tags, warranty seal and original packaging still intact. Once the warranty seal has been removed or cut, the product can no longer be returned even if it meets all other characteristics listed above.

H-brands.com will not be responsible for customs fees or taxes for extra EU shipments. For all these countries, taxes or customs fees are the responsibility of the customer.

The return label will be created within 72 hours after the return request.

For more information, you can contact customer service at customer@ h-brands.com